Courses for the business sector

Destiny to Lead

The Power of Communication

Destiny to Soar

Leadership Coaching Skills

Destiny to Lead

This course gets straight to the heart of the attitude and values behind an effective leadership style. It makes an early distinction between leadership and management and how these should work in harmony to achieve truly high performance.

Whilst such things as policies, systems and processes etc are given appropriate prominence – the programme is primarily focused on an organisation’s greatest resource: people!

The programme explores:

• What makes a productive work environment, how to create team spirit and how to develop vital good working relationships.
• The skills of highly engaging communication, which are fundamental to any organisation, and explores how these should be optimised in the workplace.
• Vital time management and the purposes and benefits of effective delegation skills that release untapped resources.
• The link between attitude and performance and looks at ‘performance evaluation’ which if handled correctly will benefit all concerned.
• Handling organisational conflict and explores leadership styles and why there is a need to adapt to resolve certain situations.
• Achieving greatness means leaving the ‘chicken-run’ of life and soaring on thermals and actually embracing storms. Come ‘fly’ with us and soar on ‘eagle’s wings’.

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The Power of Communication

With one minor exception the rest of the world is made up of other people…
Communication is a pre-requisite to problem solving and one of the most fundamental skills in life.

Knowing how to communicate with others effectively creates a productive work place, and developing powerful relationships within teams and organisations is vital to any business that wants to be productive and values its greatest asset – people.

The programme will enable you to:

• Identify confident and assertive behaviour, which also values and respects the views of others.
• Understand the impact you have on others.
• Be more effective and empowering when you communicate with others.
• Deal with stressful staffing situations.
• Practice using a set of powerful communication tools in a safe environment, which will benefit you at home, at work and in your social life.

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Destiny to Soar

Resilience is the ability to recover quickly from setbacks and adversity. Resilient people stay committed and increase their efforts when the going gets tough. It used to be thought that people were born with resilient attributes, we now know that anyone can improve their resilience through effective training and development.

This course introduces managers to practical tools and techniques that will increase their confidence in their ability to bounce back from the many pressures and adversities they encounter in today's workplace. They are reminded that a key aspect of being resilient is accepting that change always creates opportunities as well as problems to be solved.

Key benefits of the course:

• Understand that resilient attitudes and habits can be learned and know that they are proven to enhance performance, leadership and well-being at work.
• Improve the ability to understand and solve problems creatively and remain optimistic under pressure.
• Regard setbacks and change as challenges that will offer opportunities and help managers to bounce back from adversity more quickly.
• Increase adaptability, flexibility and confidence and acquire a stronger sense of being in control when faced with uncertainty.
• Build strong supportive relationships with colleagues and their teams and know when and where to ask for help when it is needed.

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Leadership Coaching Skills

Coaching skills are an essential part of good leadership skills. At Crosslink Academy we strive to provide the essential tools for managers to use in team coaching. In a global economy, a company's people are always their greatest asset and taking the time to focus on employee coaching, mentoring and development will reap great benefits.

Benefits

• Enhanced people management, communication and development, skills.
• Enhanced decision making, organisational communication, individual and team performance.
• The Leader/Manager who can coach can lead highly productive teams with motivated individuals, resulting in significantly increased cost effectiveness and organisational performance.

Participants will:

• Develop the fundamental skills and knowledge of a coach, inspiring them to integrate coaching and the development of others into their relationships at work.
• Empower people to solve their own problems.
• Learn how to respond rather than react.

This workshop is highly practical and interactive, based on practising and embracing the concepts and approach to leadership coaching.

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